FAQ
HOW DO I BOOK?
THE BEST WAY TO BOOK A PARTAY WITH US IS TO FILL OUT THE FORM ON OUR "BOOK YOUR PARTAY" TAB. WE WILL SEND YOU AN EMAIL CONFIRMING AVAILABILITY AND FINAL PRICING WITHIN 24 HOURS. IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE EMAIL US - PARTAYBEARRENTALS@GMAIL.COM HOW MUCH IS THE DEPOSIT AMOUNT?
IS THERE A DEPOSIT?THE DEPOSIT IS $100 AND WILL SECURE THE DATE AND TIME OF YOUR EVENT - IT WILL BE DEDUCTED FROM YOUR FINAL PRICE. THE REMAINING BALANCE WILL BE DUE THE DAY OF THE EVENT PRIOR TO SET UP.
*PLEASE KEEP IN MIND THE DATE WILL NOT BE RESERVED UNTIL THE DEPOSIT IS PAID* WHAT FORMS OF PAYMENT ARE ACCEPTED?
WHAT FORMS OF PAYMENT DO WE ACCEPT?WE CURRENTLY ACCEPT CREDIT, DEBIT, ZELLE, CASHAPP & VENMO.
WHEN SHOULD WE ARRIVE & IS THERE A DELIVERY FEE?WE WILL ARRIVE 1 HOUR PRIOR TO YOUR EVENT TIME TO BEGIN SET UP (SET UP TIME IS NOT DEDUCTED OUT OF THE 5 HOURS RENTAL WINDOW). PLEASE LET US KNOW ANY SPECIFIC DETAILS THAT WOULD ADD ADDITIONAL TIME TO SETTING UP (EX. STAIRS, LIMITED SPACE, PARKING, ETC) THERE IS A DELIVERY FEE $50 FOR EVERY RENTAL.
WHAT SOFT PLAY DO WE USE?
PRODUCTS USED ARE FROM GATHRE, HOUSE OF NOA,DO WE ALSO OFFER BALLOONS?
WE DO NOT OFFER BALLOONS BUT WE HAVE A GREAT REFERRAL AND WOULD LOVE TO WORK WITH YOU TO SET UP WHAT YOU NEED! - PLEASE SEE PHOTOS FOR ALL PREVIOUS WORK.
HOW LONG IS THE RENTAL BOOKED FOR?PACKAGE HOURS ARE PRICED FOR 5 HOURS. IF YOU WOULD LIKE ADDITIONAL TIME PLEASE LET US KNOW WHAT TIME YOU WOULD LIKE AND WE WILL DO OUR BEST TO ACCOMMODATE YOU. PLEASE KEEP IN MIND OUR LATEST PICK UP TIME IS 8PM.
HOW DO WE CLEAN THE EQUIPMENT?
SAFTY IS PARAMOUNT TO US, ESPECIALLY WHEN IS COMES TO HAVING FUN! WE ENSURE THAT ALL OUR RENTALS ARE CLEAN, WELL MAINTAINED, AND MEET THE HIGHEST SAFETY STANDARDS. OUR TEAM REGULARLY INSPECTS, CLEANS AND SANITIZES OUR EQUIPMENT. EACH BALL IS WASHED BY HAND PRIOR TO THE PARTAY.
WHAT IF I NEED TO CANCEL?WE HOPE YOU DON’T HAVE TO CANCEL THE PARTAY, BUT TOTALLY UNDERSTAND THINGS HAPPEN. CANCELATIONS MUST BE MADE 72 HOURS IN ADVANCE TO RECEIVE THE REFUND OF THE DEPOSIT. IF THE CANCELATION IS MADE WITHIN 72 HOURS WE CANNOT ISSUE THE REFUND. PLEASE EMAIL US @PARTAYBEARRENTALS@GMAIL.COM
So, don't wait any longer! Start planning your next memorable event and let Partay Bear Rentals bring the fun.At Partay Bear Rentals, we believe that life should be filled with laughter, joy, and plenty of fun. Let us help you create those magical moments that will be cherished for years to come.